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This Privacy Policy explains how Endgame (“we”, “our”, “us”) uses the personal data we collect when you use our services. This Privacy Policy applies to all Endgame services, including but not limited to the Endgame mobile application (the “Mobile Application”), the https://thendgame.com/ website (the “Website”), and any related products or services (collectively, the “Endgame Platform” or the “Platform”).

This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) and other applicable EU laws.

Data Controller

The controller of your personal data is:

Zeros Group OÜ
Registered in the e-Business Register of Estonia
Ahtri tn 12, 10151, Tallinn, Estonia
(hereinafter referred to as the “data controller,” “we,” “our,” or “Endgame”).

What Data Do We Collect?

We collect the following categories of personal data:

1. Data you provide to us

When you create an account, you may provide:

  • Name, email address, mobile number, and password

  • Age and gender (optional)

  • Short biography or preferences (optional)

  • Payment details when purchasing subscriptions or sessions

You may also choose to log in using Google, Apple, or other third-party providers. In such cases, we receive profile information (e.g., email, profile name) in accordance with your settings with the provider.

2. Data we collect automatically

  • Log and Device Data: IP address, browser type, device identifiers, operating system, access times, and pages visited.

  • Cookies & Tracking Technologies: We use cookies to improve user experience and analyze service performance. See our Cookie Policy for details.

  • Location Data: With your explicit consent, we may collect approximate or precise location to suggest region-specific content or advisor availability.

3. Data from third parties

  • Ad and analytics partners: Aggregated interaction data for advertising or measurement.

  • Other users: Advisors or clients may provide feedback about you through the Platform.

How Do We Use Your Data?

We collect your data to:

  • Set up and manage your account

  • Match users with appropriate advisors

  • Provide secure communication (chat, voice, video) between users and advisors

  • Process payments for subscriptions or sessions

  • Send important service updates and support messages

  • Research and improve our Platform

  • Enforce our Terms of Service and protect against fraud

We do not sell your data to third parties.

Lawful Bases for Processing

We process your personal data under the following lawful bases:

  • Contract: To deliver services you request (e.g., connect you with advisors).

  • Consent: For personalized marketing, advertising, or use of cookies.

  • Legitimate interests: To improve our services, prevent abuse, and ensure security.

You may withdraw consent at any time.

How Do We Store Your Data?

  • Data is securely stored on servers located in the European Union.

  • We use encryption, HTTPS, and other safeguards.

  • We retain your data while you have an active account. Once your account is closed, we delete or anonymize your data within 30 days, unless legally required to retain it.

Marketing

We may send you marketing communications about Endgame services if you opt in. You may opt out anytime via email unsubscribe links or account settings.

Advertising and Cookies

  • We use tools such as Google Analytics and Firebase to analyze Platform usage and improve performance.

  • With your consent, we may use Google AdMob/AdSense or similar services to display ads.

  • You can manage or withdraw consent for personalized ads through your device settings or our Cookie Policy.

Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your data

  • Rectify inaccurate or incomplete data

  • Erase your data under certain conditions

  • Restrict processing in certain cases

  • Object to processing based on legitimate interests

  • Data portability to another provider

We will respond to requests within one month.

To exercise these rights, contact us at: support@thendgame.com.

Changes to Our Privacy Policy

We keep this Privacy Policy under regular review and will post updates on this page. Last updated: September 20, 2025.

Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us at:

Email: support@thendgame.com
Address: Zeros Group OÜ, Ahtri tn 12, 10151, Tallinn, Estonia

If you believe we have not addressed your concerns, you may contact:

Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
Väike-Ameerika 19, 10129 Tallinn, Estonia
Phone: +372 6274 135 | Email: info@aki.ee